WE BUILD AND TEST IDEAS FOR

Consumer Insight at the Energy Systems Catapult

HOME TRUTHS®

Discover what people really value with bespoke research

SERVICE DESIGN

Build appealing propositions with our experienced players

DIARY STUDIES

Discover how consumers use your product or service

FAIR FUTURES®

Harness innovation to reduce vulnerability to fuel poverty and design smarter consumer protection

DIGITAL PROTOTYPING

UX/UI excellence from a team of proven heavyweights

LIVING LAB

See beyond what people say to understand what they do in smart homes around the UK

Projects

Home Energy Use

We use 80% of our energy at home for heating and hot water. This produces 20% of our carbon emissions. We need to give people the heat they want without the carbon. So, back in 2013, we built a team of leading academics and consultants to understand how people use heat at home.

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Projects

Fair Futures® Bootcamp

We gathered the best in the industry to run a 1-day bootcamp-style hackathon where this super-team developed a free open-source tool to score and publicly test solutions to UK fuel poverty.

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Design Services

Prototyping

Turn your concept into a prototype you can get feedback on. Our service designers and UX professionals can help you apply leading-edge digital tools to qualify and de-risk your idea.

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Projects

Have you considered consumer protection?

Decarbonisation of the energy system will change the way that consumers use and buy energy. If you want to ensure that your innovation is inclusive for all it is essential that you understand consumer risks. We created a manual with structured tasks to help you identify your risks and consider how you might address them.

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Projects

The delight of better control

People often find their heating controls confusing and hard to use. Most put up with problems like drafts or damp. We knew people liked better control. BEIS wanted to find out how they actually used it, so we used our Living Lab of 100 homes to find out.

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Design Services

Discovery Workshops

Kick-start innovation with design thinking. Map out how your customers experience your product or service. Then use simple exercises to structure your creativity.

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Research Services

See beyond what people say

We’ve done various studies to understand how life shapes energy use. We use sensors to see beyond what people say to what they do, and models to relate behaviour to energy use.

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Like an agency, but not.

TRUSTED, INDEPENDENT, NOT-FOR-PROFIT

We succeed when you succeed: leverage our unique position

CREDIBLE FUTUREGAZERS

We are helping shape the policy landscape for the next 25 years

HYPER-CONNECTED

Matchmakers for government and entrepreneurs

WHOLE-SYSTEM MODELLING

Use Catapult modelling tools to validate propositions across the wider energy system

WE OFFER SUPPORT

We collaborate with innovators to deliver projects that move towards decarbonisation goals

WHO ARE WE?

The Energy Systems Catapult is a not-for-profit set up by government to help the energy sector innovate. PeopleLab is home to our Consumer Insight team. 

Find out more about the rest of the Catapult here then get us involved.

Invite us to your Hackathons and Design Sprints…

…it’s free!

WE CAN BRING OUR

Come and see us for a friendly

chat over a cuppa.

 

Cannon House, 18 The Priory Queensway

Birmingham B4 6BS8

We love small print. Said nobody, ever.