WE BUILD AND TEST IDEAS FOR

Consumer Insight at the Energy Systems Catapult

HOME TRUTHS®

Discover what people really value with bespoke research

SERVICE DESIGN

Build appealing propositions with our experienced players

DIARY STUDIES

Discover how consumers use your product or service

FAIR FUTURES®

Harness innovation to reduce vulnerability to fuel poverty and design smarter consumer protection

DIGITAL PROTOTYPING

UX/UI excellence from a team of proven heavyweights

LIVING LAB

See beyond what people say to understand what they do in smart homes around the UK

Research Services

Segmentation

People are different, especially when it comes to energy. They want different things and do different things to get what they want. Segmentation puts similar people into groups.

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Projects

Local energy

Government is investing £100m in smart local energy system innovation projects from 2019-22. The aim is to create high value jobs providing cleaner, cheaper renewable energy.

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Projects

Sprinting to Net Zero

We conducted a bespoke four-day design sprint with Big Clean Switch to help them design, build and test a digital platform that allows energy customers to make informed choices about their home energy improvements.

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Projects

Warmth on Prescription

Millions of households live with illnesses made worse by the cold. What if you could prescribe a warm home to them? We thought we’d try this out by prototyping a smart energy service for households suffering from a cold-related chronic illness.

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Projects

Will customers buy Heat as a Service?

When it comes to heating, people care more about their experience than how it’s delivered. They want to control how much they spend on their comfort, but don’t know how. If they could buy their Heating as a Service, then they choose how much to spend on their plan.

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Projects

Hot Water Design Sprint

There’s growing interest in the idea that businesses could sell energy as a service. Confident we could sell Heat as a Service, we wanted to explore how to add Hot Water. We used a Design Sprint to see how far we could get in three days.

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Projects

Fair Futures® Bootcamp

We gathered the best in the industry to run a 1-day bootcamp-style hackathon where this super-team developed a free open-source tool to score and publicly test solutions to UK fuel poverty.

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Design Services

Discovery Workshops

Kick-start innovation with design thinking. Map out how your customers experience your product or service. Then use simple exercises to structure your creativity.

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Projects

OctoHack Winners!

In May 2018 we fielded a team of UX and Service Designers to attend Octopus Energy’s ‘OctoHack’ event where the focus was novel applications of the Agile tariff API.

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Like an agency, but not.

TRUSTED, INDEPENDENT, NOT-FOR-PROFIT

We succeed when you succeed: leverage our unique position

CREDIBLE FUTUREGAZERS

We are helping shape the policy landscape for the next 25 years

HYPER-CONNECTED

Matchmakers for government and entrepreneurs

WHOLE-SYSTEM MODELLING

Use Catapult modelling tools to validate propositions across the wider energy system

WE OFFER SUPPORT

We collaborate with innovators to deliver projects that move towards decarbonisation goals

WHO ARE WE?

The Energy Systems Catapult is a not-for-profit set up by government to help the energy sector innovate. PeopleLab is home to our Consumer Insight team. 

Find out more about the rest of the Catapult here then get us involved.

Invite us to your Hackathons and Design Sprints…

…it’s free!

WE CAN BRING OUR

Come and see us for a friendly

chat over a cuppa.

 

Cannon House, 18 The Priory Queensway

Birmingham B4 6BS8

We love small print. Said nobody, ever.